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Last updated: [DATE]
Iso IV Hydration ("Iso IV," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit isoivhydration.com (the "Site") or book our mobile IV hydration services, how we use it, who we share it with, and the choices you have.
By using the Site or booking our services, you agree to the practices described in this policy.
Iso IV Hydration is a mobile IV hydration service operating in Miami-Dade, Broward, and Palm Beach Counties, Florida. You can reach us at:
a. Information you give us directly. When you contact us, request a booking, or complete a form, we may collect:
b. Health-related information. Because we provide a health-related service, our booking and intake provider may collect health information you choose to share (for example, on medical intake or consent forms) so that our licensed nurse can safely provide care. This information is collected and stored through our booking provider's systems, not through general Site analytics. We handle it in accordance with applicable law and only use it to provide and document your care.
c. Information collected automatically. When you visit the Site, we and our analytics/advertising providers may automatically collect:
We use the information we collect to:
We do not sell your personal information.
If you provide your phone number and opt in — for example by texting us, checking a consent box, or using our "Text Us" button — you consent to receive text messages and calls from Iso IV related to your inquiry, bookings, appointment reminders, follow-ups, and (where permitted) promotional messages.
We share information only as needed to run our business, including with:
Each third-party provider has its own privacy policy governing its use of your information.
The Site uses cookies and similar technologies (including through Google Analytics, Google Ads, and the Meta Pixel) to remember your preferences, measure traffic, and support advertising. You can control cookies through your browser settings and can opt out of certain advertising tracking through tools such as Google Ads Settings, the Meta ad preferences, and industry opt-out pages. Blocking some cookies may affect how the Site works.
We keep personal information only as long as needed for the purposes described in this policy — to provide services, maintain business and appointment records, comply with legal, tax, and recordkeeping obligations, and resolve disputes. Health and clinical records are retained for the period required by applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Depending on your location and applicable law, you may have the right to:
To exercise any of these, contact us at isoivhydration@gmail.com or 954-440-5077. We may need to verify your identity before responding.
We use reasonable administrative, technical, and physical safeguards to protect your information, and we rely on reputable providers (such as our booking and payment platforms) that maintain their own security measures. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The Site and our services are intended for adults. We do not knowingly collect personal information from children under 18 without appropriate parental or guardian consent. If you believe a minor has provided us information, please contact us and we will address it.
The Site may link to third-party sites (for example, our booking provider or social media). We are not responsible for the privacy practices of those sites; please review their policies.
We may update this Privacy Policy from time to time. Changes are effective when we post the updated version with a new "Last updated" date. Your continued use of the Site after changes means you accept the updated policy.
Questions about this Privacy Policy or your information:
Iso IV Hydration Phone / Text: 954-440-5077 Email: isoivhydration@gmail.com Web: https://isoivhydration.com
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Bracketed items to finalize before publishing: `[DATE]` (last-updated / effective date). Consider adding a mailing address if required by any provider or platform, and confirm the SMS consent language with counsel.